How Early FM Involvement Transforms Design & Operations
From Connected FM · 00:46:54
Show by IFMA
Why is facilities management ultimately a relationship-driven profession? Wayne Whitzell, Senior VP Strategic Accounts, SOLID Surface Care and First Vice Chair, IFMA Global Executive Board, sits down with Maria O'Callaghan-Cassidy, Senior Associate Vice President of Facilities, Development and Operations at San Jose State University, to explore the intersections of workplace design, operations and leadership. Together, they discuss:Why bringing trade teams into early project design prevents maintenance disasters downstream. How proactive communication and checking in during quiet periods builds trust with stakeholders. How cutting classroom support response times down to seconds transformed user trust at Wharton. Navigating tight state university budgets without compromising student-centered priorities. Addressing the gap in senior FM roles and cultivating effective mentor/mentee dynamics.This episode of Connected FM is sponsored by Tork. Whether you’re managing office buildings, healthcare facilities or high-traffic spaces, Tork offers hygiene products and smart dispensing solutions designed for today's dynamic workplaces. Head over to torkglobal.com to explore their full range of products.Resources:FM Women's Connect CommunityRead the blog "3 'Aha Moments' Facility Leaders Are Taking Into 2027" Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org
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