How to Have Difficult Work Conversations if You’re Afraid of Conflict
From Grow Fast Exit Big · 1:52:05
Show by James Ashford
Heather Elkington is a leadership and management expert - she’s built and scaled teams across startups and FTSE 100 companies, trained 5,000+ managers globally, and she sits down with her former boss James Ashford to reveal the systems she’s created so you can become a world-class leader. In this episode, Heather explains the secret behind building a high-performance team, the controversial questions she asks in her 1-2-1s and how to stop being a bottleneck in your business. 00:00 Humans are the most important resource we have 04:57 The biggest driver of high performance is psychological safety 12:37 How to give feedback to your team 30:09 The difference between feedback and advice 39:07 The illusion of control 46:16 The kind way to fire someone 48:00 Why you need to let your team run your business 57:06 Kill the King 01:04:45 Are core values corporate bullsh*t? 01:16:00 Why you need to overhaul your 1-to-1s 01:24:48 Why Heather is changing the world of leadership 01:32:50 Own your emotions or they’ll own you 01:39:50 The AI tool which will transform your management style LINKS Visit Custard: https://www.itscustard.com/?utm_source=podcast&utm_medium=youtube&utm_campaign=growafastexitbig Follow Heather: https://www.instagram.com/leadershipheather/?hl=en Get Heather’s book, Your Boss Era: https://lnk.to/YourBossEraBook Follow James: https://www.instagram.com/thejamesashford/?hl=en https://www.tiktok.com/@fireproofjames https://uk.linkedin.com/in/jamesashford Get James’ book, Grow Fast Exit Big: https://www.amazon.co.uk/dp/1781339872?ref=cm_sw_r_ffobk_cp_ud_dp_GQR6D38EGKM6069R9J0J_3&ref_=cm_sw_r_ffobk_cp_ud_dp_GQR6D38EGKM6069R9J0J_3&social_share=cm_sw_r_ffobk_cp_ud_dp_GQR6D38EGKM6069R9J0J_3&bestFormat=true
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