More Administrators Won’t Save Your Business
From Tim Stating the Obvious · 38:33
Show by statingtheobvious
Picture a company that cuts 100,000 jobs because it cannot keep up with its customers. Now picture a team that asks one simple question: “Does this make someone’s life better?” Two experts explain why the second question matters more than any spreadsheet. Featured Quotes: “The customer is the boss, and the firm is a dynamic system to get the customers what they want.” – Hunter Hastings “Things don’t have value. We value them.” – Mark Packard “Empathy is a skill that’s teachable. It’s a business skill.” – Hunter Hastings Behind the Story: Business schools were built on the idea that people and markets are predictable. That idea led companies to focus on efficiency, cost cutting, and control. Hunter and Mark argue that this approach misses where value really comes from: the customer’s experience. Their book, Venture Mode, offers a different path. It asks leaders to trade control for curiosity, and to see their teams as creators rather than line items. Additional Resources: Venture Mode by Hunter Hastings and Dr. Mark Packard (available on Amazon and at venturemode.biz) https://a.co/d/033DNGV3 Value Creators Substack: https://hunterhastings.substack.com/ Madden Center for Value Creation: https://business.fau.edu/centers/madden-center-for-value-creation/ Connect With Hunter Hastings Website: https://hunterhastings.com/ LinkedIn: https://www.linkedin.com/in/hunterhastings/ X: @hhhastings Instagram: https://www.instagram.com/thevaluecreators_ The Value Creators course on the web: https://courses.thevaluecreators.com/uncomfortable-truths-post-managerial-era Connect with Tim Staton Website: timstatingtheobvious.com Professional Reading List: https://timstatingtheobvious.com/products Facebook: https://www.facebook.com/timstatingtheobvious YouTube: https://www.youtube.com/channel/UCHfDcITKUdniO8R3RP0lvdw Instagram: @TimStating TikTok: @timstatingtheobvious LinkedIn: https://www.linkedin.com/in/tim-staton-04b41a271/ SKOOL Community: https://www.skool.com/timstatingtheobvious-9537/about?ref=de9c7e65d8ba4eeabc1a8eea413c125b
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