AudioCodes Gains Microsoft Teams Voice Agent Certification
From Contact Center Archives - Telecom Reseller / Technology Reseller News
By: Moshe Beauford, Editor AudioCodes is extending its Microsoft Teams customer-experience footprint into AI voice agents, becoming one of the first solutions certified under Microsoft’s new Teams Voice Agent Certification [...] The post AudioCodes Gains Microsoft Teams Voice Agent Certification appeared first on Telecom Reseller / Technology Reseller News.
More episodes of Contact Center Archives - Telecom Reseller / Technology Reseller News
More episodes
- The Art of the Soft Transfer
- Every Agent’s Shield Is the Hold Button
- Klearcom: The Coming Golden Age of Voice AI — and Why Assurance and Governance Matter, Podcast
- Salesforce Introduces Agentforce Contact Center to Unite AI Agents, Voice, and CRM Data
- Spectrum Business And RingCentral Expand Partnership With AI Contact Center And Conversation Intelligence To Transform Customer Experiences
- Spearfish: Matt Bramson on AI-Powered Workforce Intelligence for Contact Centers, Podcast
- Five9: Matt McGinnis and Tim Richter on AI Workforce Transformation in the Contact Center, Podcast
- How To Prove Customer Experience With End-To-End Assurance
- CallMiner: Risa Eldridge on Conversation Intelligence and AI-Driven Customer Insights, Podcast
- Dialpad: Craig Walker on AI-Powered Communications and the Future of the Contact Center, Podcast
PodSearch is a free, independent podcast search engine. Read about PodSearch, the privacy policy or contact us.