Grandstream and QueueMetrics Announce Integration of SoftwareUCM, Enabling Full-Featured Call Center Solutions
From Contact Center Archives - Telecom Reseller / Technology Reseller News
SoftwareUCM Version 1.0.1.4 Brings Native Support for QueueMetrics, Combining Enterprise-Grade IP PBX Capabilities with Advanced Call Center Analytics and Agent Management Boston, MA, USA and Stabio, Switzerland – July 27, [...] The post Grandstream and QueueMetrics Announce Integration of SoftwareUCM, Enabling Full-Featured Call Center Solutions appeared first on Telecom Reseller / Technology Reseller News.
More episodes of Contact Center Archives - Telecom Reseller / Technology Reseller News
More episodes
- Salesforce Introduces Agentforce Contact Center to Unite AI Agents, Voice, and CRM Data
- Spectrum Business And RingCentral Expand Partnership With AI Contact Center And Conversation Intelligence To Transform Customer Experiences
- Spearfish: Matt Bramson on AI-Powered Workforce Intelligence for Contact Centers, Podcast
- Five9: Matt McGinnis and Tim Richter on AI Workforce Transformation in the Contact Center, Podcast
- How To Prove Customer Experience With End-To-End Assurance
- CallMiner: Risa Eldridge on Conversation Intelligence and AI-Driven Customer Insights, Podcast
- Dialpad: Craig Walker on AI-Powered Communications and the Future of the Contact Center, Podcast
- Talkdesk: Pedro Andrade on AI as a Digital Workforce in the Modern Contact Center, Podcast
- “AI Cannot Replace Communications” – Jon Arnold’s Review of RingCentral’s 2026 Analyst Summit
- Bandwidth Partners with New Agentforce Contact Center
PodSearch is a free, independent podcast search engine. Read about PodSearch, the privacy policy or contact us.