Agents on the Ground: How Partners Are Turning the Autonomous Enterprise into Customer Reality
From Autonomous Enterprise · 00:37:39
Show by SAP SE
Execution over announcements. Nicole Berg of valantic on why AI agents fail without data, guardrails, and people-first change management.What separates companies that actually deploy AI agents from those stuck in proof-of-concept mode? Nicole Berg, Partner and Executive Managing Director at valantic, has seen both sides: 18 years inside SAP across CRM, strategy, and IT leadership, then T-Systems, then one of Europe's fastest-growing SAP consulting firms. Her answer is blunt: execution. Not announcements, not POC portfolios, not agent counts. Execution, grounded in data strategy, compliance readiness, and real change management for every role affected by AI.In this episode Nicole and the hosts cover the honest case for partner-built AI agents versus SAP-standard ones, why the consulting billing model is broken and what outcome-as-a-service could look like, how valantic built its own orchestration layer for multi-environment agent deployments, what the "Magic Five" skill profile means for the next generation of SAP consultants, and why physical AI and robotics are the next frontier for German engineering companies. The closing leadership question gets a one-word answer worth hearing in context.Episode Chapters00:00 Introduction: SAP Autonomous Enterprise Podcast00:08 Nicole Berg joins from the podcast studio in Walldorf02:10 valantic as SAP AI focus partner and the 42 percent study question04:25 Tax agent case: 15 days to 2 hours cycle time reduction06:37 Partner relationship: eye level, challenge, and trust07:44 Autonomy needs guardrails: Nicole on her CRN article position10:02 Three prerequisites: data strategy, compliance, change management12:53 How AI changes every role, from developers to leaders16:48 Hiring and upskilling: the "Magic Five" skill profile20:45 Pricing models: from time-and-material to outcome-as-a-service24:15 The consulting business model transformation27:51 Physical AI and robotics partnership31:20 University partnerships and talent development32:13 Leadership question: one thing to get right for autonomous enterpriseListen and SubscribeSubscribe on SpotifyListen on your preferred platform
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