Every Agent’s Shield Is the Hold Button
From Technology Rocket Archives - Telecom Reseller / Technology Reseller News
Show by Telecom Reseller
In the third video of his Dirty Little Call Center Secrets series, Kongusto founder Joel Ciniero explains why customers get put on hold so often, and why the reasons behind [...] The post Every Agent’s Shield Is the Hold Button appeared first on Telecom Reseller / Technology Reseller News.
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