EP 74 Team Accountability: Coaches, Teammates, Fans, and a Birth Announcement on the Jumbotron with Heather Jo Kennedy
From The HR Life Podcast · 1:20:52
Show by Tony Benjamin
Most of our parents announced our births with a phone call or card with a stork on it. Heather Jo Kennedy's parents announced hers on the giant scoreboard at Texas Stadium during a Dallas Cowboys game, which is a tough act to follow at any family reunion. Growing up as the daughter of quarterback Danny White (also a punter, and she would like that noted), Heather learned to figure out quickly who was in her corner and who just wanted a closer seat to the action. That survival skill became the framework she now uses to coach teams, and one of six principles in her book, For Starters. She also has a theory that HR is the water boy of the business world: essential to the game, only noticed when something goes wrong, and rarely given the authority to fix it. Meanwhile Tony, a lifelong Steelers fan, says several nice things about the Cowboys on purpose, and Steve confesses he has never seen The Water Boy. Nobody can agree which one is more shocking.Heather also gives away her favorite team exercise for free, and she will remind you it was free. It changes who carries the weight of accountability on a team, and it lines up surprisingly well with something Steve found in his own hiring research. What do coaches, teammates, and fans have to do with who gets a seat at your table? What happens to accountability when the boss isn't the one holding the whistle? Why isn't your best friend always your best teammate? The HR in Life segment then visits a cafe where the robots taking your order are piloted by people working from home, which raises a whole different question about who technology can bring back into the workforce. And could a robot steered from someone's couch give you better service than a server having a rough Tuesday?Learn more about Heather Jo Kennedy at: https://www.linkedin.com/in/hj-kennedy/ and https://www.instagram.com/hj_kennedy?cplk=Z2ZnOGpkZ3l5aGlv&utm_source=qrFind Heather's book at: https://www.amazon.com/dp/B0F3PG474T/ref=tmm_pap_swatch_0?_encoding=UTF8&qid=1794250557&sr=8-1&th=1Learn more about Fantastic Tony Benjamin at: https://www.thegrangellc.com/Learn more about Steven "Big Deal" Smith at: https://thehiringtreebook.com/Learn more about the Books mentioned on the podcast at: https://thehiringtreebook.com/hr-life-podcastLearn more about Dyno Outfitters at: https://www.utahviaferrata.com/Learn more about MegastarHR at: https://www.megastarhr.com/Learn more about Pucks for Autism at: https://www.pucksforautism.com/Learn more about Thrive Life Project at: https://www.thrivelifeproject.org/
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