119 - What I Wish I Knew Before Growing a Team
From Brickonomics: The Business of Building · 00:15:48
Show by Nick Scroggs
Stop Being the Bottleneck: Building Accountability and Roles as Your Team GrowsIn this Brickonomics episode, Nick Scroggs explains how early hires join the owner personally, but that loyalty can undermine managers as the company grows if the owner keeps answering questions and bypassing the chain of authority. He describes implementing a rule to stop answering questions that belong to someone’s manager and using an accountability chart to route decisions up and down the proper chain, even if it’s slower, to build authority and clarity. Nick also outlines how growth splits broad early jobs into narrower roles as more people are added, why employees may resist role narrowing, and why some people won’t fit the new seats. He distinguishes “growth people” from “stability people,” stresses frequent conversations through managers, and emphasizes having an honest growth plan the business will actually follow.00:00 Early Loyalty Trap01:17 Owner Becomes Bottleneck02:29 Client Authority Example04:28 Chain of Accountability06:05 Handling Pushback06:48 Roles Split as You Grow08:28 Narrowing Jobs Fallout10:16 Growth vs Stability People11:50 Career Talks Through Managers12:38 Plan You Will Follow14:25 Key Takeaways and Next
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