114. Why We Shut Down in Conflict and How to Reconnect

From The Leader in You · 31:36

Show by Connect your people; transform you culture. With Dr. Lola Gershfeld

A phone call gets interrupted. One person feels unimportant and stops sharing. The other comes back ready to listen and wonders what went wrong. How does a moment that small become so hard to repair?In this episode of The Leader in You, Dr. Lola Gershfeld and Polina Marian explore what happens when we sense rejection and protect ourselves by pulling away. Lola shares how she and John used the EmC Reconnection Form after an interrupted call, and Polina brings insights from teaching the same tool to students at Pitzer College.You’ll hear how to slow down a negative cycle, recognize the automatic thoughts and protective behaviors that keep it going, and find words for the hurt or fear beneath the reaction. Lola also explains how leaders can use enactments to help two teammates share what they’re feeling and needing directly with each other. Whether you’re repairing a disconnection at work or at home, this conversation gives you a place to start when the words are hard to find.The Leader in You is the go-to podcast for anyone who wants to create a workplace culture where teams can thrive.Envision a future where you are more grounded, confident, and in sync with your team. CONNECT:EmC LeadersFacebookTwitterLinkedInYouTube ChannelRESOURCES:TESA - TEAM EMOTIONAL SAFETY ASSESSMENTRESOURCES & DOWNLOADSCONFLICT RESOLUTION MASTER PROGRAMCONTACT USConnect with Dr. Lola Gershfeld:LinkedIn: Dr. Lola GershfeldInstagram: @drlolaemcConnect with Polina Marian:LinkedIn: Polina MarianInstagram: @livewithfivekidsDr. Lola Gershfeld, a distinguished organizational psychologist, has dedicated her career to delving into the intricate layers of employee engagement, team dynamics, and wo...

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