From Bartender to Private Club GM | Giuseppe Castiello at The Moore Miami

From The Hospitality Mentor · 51:53

Show by Steve Turk

What does it take to go from working in Italian fruit markets to leading a private members club in Miami?Giuseppe Castiello, general manager of the Member Social Club at The Moore, joins Steve Turk on The Hospitality Mentor to share his journey through hotel room service, bartending, restaurant management and private club leadership.Giuseppe shares the early lessons that shaped his approach to guest service, what starting over taught him, and how he adapted by launching a food truck during the pandemic. We also discuss leading by example, building relationships that open doors, and making guests feel recognized.Whether you work in hotels, restaurants or private clubs, this conversation offers practical lessons for building your hospitality career.CHAPTERS00:00 Meet Giuseppe Castiello00:51 Lessons from Italian fruit markets05:52 First steps into hospitality09:04 Miami and the tipping lightbulb moment12:56 Starting again in room service19:30 Building a career in restaurant leadership25:23 The COVID food-truck pivot28:23 Growing with Pummarola and Motek35:55 The relationships that opened the next door41:13 Becoming GM at The Moore46:12 Hospitality is human connectionPRESENTED BY LODGIFYThank you to Lodgify for supporting The Hospitality Mentor.Learn more about LodgifyEXPLORE THE MOOREVisit The MooreSubscribe to The Hospitality Mentor for more conversations with the people building careers and businesses in hospitality.What moment helped move your hospitality career forward? Share your story in the comments.

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