For The Love of Revenue Cycle
By Vanessa Moldovan
Categories: Health & Fitness, Medicine, Education, How To
Did you ever wish that you had a physician revenue cycle expert and mentor with over 20 years of experience whispering success secrets in your ear? That's exactly what you will get when you tune into For the Love of Revenue Cycle hosted by me, Vanessa Moldovan. My career and my life have brought me a wealth of knowledge and I can't wait to share with you. My passion is to help others in the industry to reach their full potential and find success in the wonderful, crazy world of physician revenue cycle. Whether you are a beginner, expert, physician, consultant, educator or just plain curious, each episode is designed to immediately apply to your career, business and operations. Join me each week as we tackle the topics, trivia and triumphs of revenue cycle. Let's discover our full potential together.
117 episodes indexed on PodSearch.
Recent episodes
- Ep. 60 - How to Measure RCM Automation's Real Impact on Patients
00:00 Welcome and Book News 01:00 Why This Episode Is Different 02:47 The Big Patient Impact Question 04:42 Patient Surveys and NPS 07:48 Inferring Sentiment From Errors 11:02 Worst Mistakes in RCM 11:24 Coding and Eligibility Pain Points 14:57 Surprise Billing and No Surprises Act 22:35 Prior…
- Ep. 59 - Celebrating 5 Years of FTLORC!
Vanessa Moldovan celebrates the upcoming five-year anniversary of For the Love of Revenue Cycle on October 28, sharing how the podcast grew from her For the Love of Revenue Cycle Facebook group and her shift from operations into mentoring, coaching, and education. 00:00 Welcome Back Update 01:01…
- Ep. 58 - AI in Revenue Cycle with Monte Sandler
Host Vanessa Moldovan interviews Monte Sandler, COO of WebPT, about the technology foundation beneath revenue cycle work and why "bolting on" AI to legacy EMR and practice management platforms has a ceiling compared with rebuilding AI-native systems from the ground up. 00:00 Welcome and Big…
- Episode 57 - Risk Adjustment with Lisa Purnell
In this episode of For the Love of Revenue Cycle, host Vanessa Moldovan interviews Lisa Purnell, Director of Risk Adjustment at Community Health Choice in Houston. Lisa explains risk adjustment as measuring population sickness to predict future costs, centered on accurate diagnosis coding and…
- Ep. 56 - Front Office Excellence with Lisa Hoogstra
In this episode of For the Love of Revenue Cycle, host Vanessa Moldovan speaks with Lisa Hoogstra, Senior Director of Revenue Cycle Front Office at Ivy Rehab Network, about why front desk teams are often under-resourced and how that impacts patient experience, billing accuracy, denials, and…
- Ep. 55 - Revenue Cycle Tech with Laura Miller
In this episode of For the Love of Revenue Cycle, host Vanessa Moldovan interviews Laura Miller, founder and CEO of TempDev, about how to bring technology into the revenue cycle responsibly. They discuss why organizations often underuse existing system functionality, how automation can reduce…
- Ep. 54 - Orthopedic Coding with Lynn Anderanin
In this episode of For the Love of Revenue Cycle, host Vanessa Moldovan interviews orthopedic coding expert Lynn Anderanin about clinic-based orthopedic coding amid payer policy changes, focusing on modifier 25, E&M documentation, compliance, and payer down-coding. Lynn, a longtime coder and…
- Ep. 53 - Where Clinical Care Meets Rev Cycle with Molly Cuerto
In this episode of For the Love of Revenue Cycle, host Vanessa Moldovan interviews Molly Cueto, a licensed professional counselor and COO overseeing five behavioral health clinics in Houston, about aligning clinical care with revenue cycle operations. Cueto explains why clinicians, trusted by…
- Ep. 52 - Data Interoperability & AI with Kane Tomlin
In this episode of "For the Love of Revenue Cycle," host Vanessa Moldovan welcomes Kane Tomlin, who describes his path to state government work at the Mississippi Department of Health on data modernization and AI. They discuss how decades of point solutions created siloed public health data (e.g…
- FTLORC Live Denials Q&A! 05/12/26
In this FTLORC Live Denial Q&A, Vanessa Moldovan shares takeaways from APC's HealthCon in Dallas. The episode focuses on denial/non-payment escalation beyond traditional corrected claims and appeals, tracking trends, using payer policy language in second appeals, and briefly contrasts…
- Ep. 51 - RCM Leadership in FQHCs with Kara Onorato and Jason Lafayette
Vanessa Moldovan hosts a first-time dual interview on revenue cycle leadership in federally qualified health centers (FQHCs) with Kara Onorato, CFO, and Jason Lafayette, Director of Revenue Cycle at MCR Health. They discuss MCR's scope (over 27 sites, three mobile units, extensive specialties…
- Ep. 50 - Why Community Health Is a Smart Investment with Dr. Sylvia
In this episode of "For the Love of Revenue Cycle," host Vanessa Moldovan speaks with Dr. Sylvia Owusu-Ansah, associate professor of pediatrics and emergency medicine at the University of Pittsburgh School of Medicine and EMS Medical Director at UPMC Children's Hospital of Pittsburgh, about what…
- ViVE Replay: Building Better RCM Automation with Agentic AI
ViVE Replay: Building Better RCM Automation with Agentic AI In this special episode, listen to Vanessa Moldovan present live at ViVE 2026. The talk covers identifying RCM and clinical-adjacent workflows ready for automation, ensuring automation solves rather than shifts problems, building…
- FTLORC Live Denials Q&A! 03/10/26
FTLORC Live Denials Q&A! 03/10/26 *Please note, the connection on the call dropped at the end, which is why there is a sudden cut-off. Vanessa Moldovan hosts a live community Q&A on denials and reimbursement, emphasizing end-to-end operational knowledge and root-cause fixes rather than siloed…
- Ep. 49 - Effective Strategies for Prior Authorization + Eligibility Verification
In this episode of For the Love of Revenue Cycle, Vanessa breaks down why prior authorization and eligibility verification are two of the biggest drivers of preventable denials — and how getting them right is essential to clean claims and healthy cash flow. The discussion covers the foundations of…
- Episode 48 : Rethinking Denial Management: What the Data Is Really Telling You
In this episode of 'For the Love of Revenue Cycle,' the focus shifts from traditional denial management strategies to understanding the power of denial data. Vanessa discusses the limitations of current systems and common misconceptions in how denial management is practiced. Emphasizing the…
- Webinar Replay - Agentic AI in Revenue Cycle: Cutting Through the Hype
In this special episode of 'For the Love of Revenue Cycle,' Vanessa Moldovan presents a recording of a recent webinar focused on the topic of Agentic AI. Approved by AAPC for one CEU, this episode dives into the reality of Agentic AI in revenue cycle operations. It explains what Agentic AI is, its…
- Ep. 47 - Audits with Brenda Edwards
In this episode of 'For the Love of Revenue Cycle,' host Vanessa Moldovan delves into the complex and pressing topics of audits, compliance, and documentation. Joined by expert Brenda Edwards, who has extensive experience in healthcare revenue cycle, they discuss the rising frequency and…
- Webinar Replay - RCM Pulse Check: What's Working, What's Broken, and What's Next?
In this webinar replay, host Vanessa Moldovan leads a discussion on the current state of the revenue cycle management (RCM). The episode kicks off the 'Drive to ViVE' webinar series, focusing on the lead-up to the event next year in Los Angeles, which will feature industry leaders discussing…
- Ep. 46 - 2025 RCM Conference Season Recap
Conference Season Recap: Maximizing Value from Industry Events In this episode of 'For the Love of Revenue Cycle,' host Vanessa Malon offers a comprehensive review of the conferences she attended this season, including Becker's, HBMA, MGMA, the Medical Cost Containment Series in Chicago, and the…
- FTLORC Live Q&A! 10/14/25
In this episode of 'For the Love of Revenue Cycle,' host Vanessa Moldovan engages the community in a live Q&A session. The discussion covers the pressing issue of denials and reimbursement challenges in the healthcare industry. Key topics include recent policy changes by Cigna on automatic…
- Ep. 45 - Orthopedic Revenue Cycle Deep Dive
In this episode of 'For the Love of Revenue Cycle,' we delve into the unique aspects of the orthopedic revenue cycle compared to general Revenue Cycle Management (RCM). The discussion covers four key themes: prior authorization and payer policy awareness, global surgical rules, care settings, and…
- Webinar Replay: Bridging the Gap Between Innovation and Operations
In this webinar replay, Vanessa Moldovan tackles a critical healthcare challenge: bridging the gap between innovation and operations in the revenue cycle. She explores the disconnect between RCM leaders and technology innovators, revealing how resistance to change, staffing shortages, and…
- My Take with Vanessa Moldovan: Revenue Integrity Is Everyone's Responsibility
In this first My Take episode, Vanessa reflects on her conversation with Felix Segre and dives deeper into the topic of payment integrity. She breaks down the difference between pre- and post-payment review, the growing role of technology, and why payment integrity looks different for providers…
- Ep. 44 Revenue Integrity Is Everyone's Responsibility with Felix Segre
In this episode of 'For the Love of Revenue Cycle', host Vanessa Moldovan and guest Felix Segre, Director of Revenue Integrity, delve into the crucial topic of revenue integrity. With nearly 30 years of experience in revenue cycle management, Vanessa explores Felix's two decades of expertise…
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