Products & Services Archives - Telecom Reseller / Technology Reseller News
Communication AI, vCons, CPaaS, CCaaS, UCaaS, Mobility, Security. Reporting on how the world communicates.
58 episodes indexed on podsearch.
Recent episodes
- What Your Call Center Reports Don’t Show You
In the opening video of his Dirty Little Call Center Secrets series, Kongusto founder Joel Ciniero says the most important parts of an outsourcing relationship are the ones that never [...] The post What Your Call Center Reports Don’t Show You appeared first on Telecom Reseller / Technology…
- Viking Electronics Introduces MPS-XP Multicast Paging Server
Viking Electronics Introduces MPS-XP Multicast Paging Server with Advanced Automation and 100 Paging Zones New PoE-powered solution combines SIP-based zone paging, scheduled announcements and advanced automation in one device by [...] The post Viking Electronics Introduces MPS-XP Multicast Paging…
- Flamingo Launches $1-Per-Device Platform Combining MSP Tools, AI agents
By Moshe Beauford, Editor Flamingo has made its OpenFrame platform generally available, combining IT management and security tools with AI agents designed to automate routine tasks for managed service providers. [...] The post Flamingo Launches $1-Per-Device Platform Combining MSP Tools, AI agents…
- Dialpad, Ada Combine to Expand AI Agents Beyond Customer Service
By Moshe Beauford, Editor Dialpad and Ada are combining their communications and AI agent technologies in a move aimed at expanding AI’s role from handling customer interactions to resolving customer [...] The post Dialpad, Ada Combine to Expand AI Agents Beyond Customer Service appeared first on…
- Nearly Nine in Ten Businesses Cannot Leave Their Largest Cloud or Infrastructure Provider Within Three Weeks, LeasewebResearch Finds
Leaseweb North America – November 4, 2026 – Nearly nine in ten (89%) businesses could not migrate business-critical workloads away from their largest cloud or infrastructure provider within three weeks, despite [...] The post Nearly Nine in Ten Businesses Cannot Leave Their Largest Cloud or…
- Avaya: Preventing AI Agent Failures Requires More Than Shutting Them Down
By Moshe Beauford, Editor AI agents can now access applications, data and business systems and take action across them. That creates a problem for organizations when an agent goes wrong. [...] The post Avaya: Preventing AI Agent Failures Requires More Than Shutting Them Down appeared first on…
- HPE, EnGenius Moves Highlight Changes in Technology Distribution
By Moshe Beauford, Editor Technology distributors are expanding their role beyond product fulfillment as vendors look for more ways to reach resellers and managed service providers and support increasingly complex [...] The post HPE, EnGenius Moves Highlight Changes in Technology Distribution…
- Sinch Announces Joining the Inaugural SpaceX Super Intelligence Network as Marketplace Partner
The Sinch plugin bundles its MCP server and 15 Skills so developers and AI coding agents can build, test and scale customer communications from the start Stockholm and San Fransico, [...] The post Sinch Announces Joining the Inaugural SpaceX Super Intelligence Network as Marketplace Partner…
- Logicalis Extends Cisco Secure Networking Specialisation Across Five Countries
By Moshe Beauford, Editor Logicalis has achieved Cisco’s Secure Networking Specialisation in five countries, extending its validated networking and security capabilities across the United States, Germany, Brazil, China and Indonesia. [...] The post Logicalis Extends Cisco Secure Networking…
- HPE, Ericsson Release Validated Deployment Model for 5G Core
By Moshe Beauford, Editor HPE, Ericsson and Red Hat have released a validated deployment model for running Ericsson dual-mode 5G Core on Red Hat OpenShift and HPE infrastructure, moving a [...] The post HPE, Ericsson Release Validated Deployment Model for 5G Core appeared first on Telecom Reseller…
- Ookla: Starlink Direct-to-Device Improves Coverage but Trails Cellular Performance
By Moshe Beauford, Editor Starlink’s direct-to-device (D2D) service is helping reduce mobile dead zones in the United States (U.S), but fresh data from Ookla shows that satellite connections still trail [...] The post Ookla: Starlink Direct-to-Device Improves Coverage but Trails Cellular…
- 8×8 Earns Microsoft Certification to Simplify Global Calling with 8×8 Voice for Microsoft Teams
A cloud communications provider with Microsoft-certified session border controller technology supporting both Direct Routing and Operator Connect delivers calling in 57 countries without third-party gateways or added middleware costs CAMPBELL, [...] The post 8×8 Earns Microsoft Certification to…
- Quest Technology Management Podcast: Moving Beyond Vendor Fatigue to Become an Execution Partner
Quest Technology Management Podcast: Moving Beyond Vendor Fatigue to Become an Execution Partner by Doug Green, Technology Reseller News Cybersecurity threats continue to multiply, but so does customer fatigue with [...] The post Quest Technology Management Podcast: Moving Beyond Vendor Fatigue to…
- AI Workloads Put Enterprise WAN Resilience in Focus, IDC Says
By Moshe Beauford, Editor AI workloads are expected to push enterprises toward more resilient network architectures, with 70% expected to use at least three redundant WAN transport types by 2030, [...] The post AI Workloads Put Enterprise WAN Resilience in Focus, IDC Says appeared first on Telecom…
- Lumen, Microsoft Expand Co-Selling Effort Around AI Networking
By Moshe Beauford, Editor Lumen Technologies and Microsoft are expanding their collaboration to pursue enterprise networking opportunities tied to Azure migration and AI adoption, adding a broader joint sales effort [...] The post Lumen, Microsoft Expand Co-Selling Effort Around AI Networking…
- Vonage Extends Omnichannel Messaging Platform with Email API, Now Available Within the Vonage Messages API
Send, track, and manage transactional emails alongside SMS, MMS, RCS, and WhatsApp — all from a single API HOLMDEL, NJ – October 27, 2026 – Vonage, part of Ericsson (NASDAQ: [...] The post Vonage Extends Omnichannel Messaging Platform with Email API, Now Available Within the Vonage Messages API…
- TNS Helps Businesses Increase Payment Acceptance with Smart Routing
Intelligent transaction routing helps businesses make faster, more effective payment decisions October 27, 2026 – Transaction Network Services (TNS) has enhanced its Payment Orchestration platform with smart routing capabilities that help [...] The post TNS Helps Businesses Increase Payment…
- Tango Networks and Vola Networks Partner to Modernize Legacy POTS Infrastructure and Accelerate Native Enterprise Mobility
Strategic collaboration combines Vola’s cellular POTS replacement gateways with Tango Extend to replace retiring copper lines while enabling compliant, mobile-first business communications. FRISCO, TX – October 27, 2026 – Tango [...] The post Tango Networks and Vola Networks Partner to Modernize…
- Sangoma Signs 350-Store Retailer, Growing Its Managed Services Business in Retail
Channel-led win consolidates network, security, Wi-Fi, power and voice under one accountable provider, with 5G failover keeping every store online TORONTO – October 27, 2026 – Sangoma Technologies Corporation (TSX: [...] The post Sangoma Signs 350-Store Retailer, Growing Its Managed Services…
- Grandstream Introduces New Wall-Mounted Wi-Fi 7 Access Point
The new GWN7671 delivers dual-band Wi-Fi 7 speeds up to 3.6Gbps and two PoE output ports that power IP phones, cameras, and other endpoints from a clean in-wall installation Click [...] The post Grandstream Introduces New Wall-Mounted Wi-Fi 7 Access Point appeared first on Telecom Reseller /…
- Crexendo’s AI Opportunity for Service Providers Includes the NUSO Carrier Network
Crexendo and NUSO Expand AI Opportunity for Service Providers Through Global Cloud Communications Partnership PHOENIX, AZ – October 27, 2026 – Crexendo®, Inc. (NASDAQ:CXDO), (“Crexendo” or the “Company”), an award-winning [...] The post Crexendo’s AI Opportunity for Service Providers Includes the…
- Crexendo and Ozonetel Showcase AI Solutions to Expand Revenue Opportunities for NetSapiens Service Providers
Collaboration brings conversation analytics and customer experience intelligence to a platform supporting more than 8 million end users. PHOENIX, AZ – October 28, 2026 – Crexendo®, Inc. (NASDAQ:CXDO), (“Crexendo” or [...] The post Crexendo and Ozonetel Showcase AI Solutions to Expand Revenue…
- ASC and Alphacom combine modern communication with secure data control
The SIPREC-based integration lets regulated and mission-critical organizations use modern cloud and edge communications while keeping recordings on-premises Hösbach – October 29, 2026 – ASC Technologies and Alphacom announce the [...] The post ASC and Alphacom combine modern communication with…
- Vodia to Attend CVx EXPO26
BOSTON, MA – October 29, 2026 – Vodia Networks, Inc., a provider of unified cloud communications solutions to enterprises, contact centers, and managed service providers (MSPs), is pleased to announce [...] The post Vodia to Attend CVx EXPO26 appeared first on Telecom Reseller / Technology…
- Other World Computing (OWC) Announces Storage, Connectivity, and Expansion Lineup for New Apple MacBook Pros and iMac
OWC Technology Helps Apple Users Extend and Enhance Capabilities, and Maximize Investment WOODSTOCK, IL – October 29, 2026 – Other World Computing (OWC®), a trusted leader in high-performance storage, memory, connectivity, software, [...] The post Other World Computing (OWC) Announces Storage…
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