Press Releases Archives - Telecom Reseller / Technology Reseller News
Communication AI, vCons, CPaaS, CCaaS, UCaaS, Mobility, Security. Reporting on how the world communicates.
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- Unified Office Receives 2026 Conversational AI Excellence Award from CUSTOMER Magazine
Nashua, NH – November 10, 2026 – Unified Office announced today that TMC, a global, integrated media company, has named its EngageIQTM offering a 2026 Conversational AI Excellence Award winner, [...] The post Unified Office Receives 2026 Conversational AI Excellence Award from CUSTOMER Magazine…
- Networking M&A Picks Up as AI Reshapes the Market
By Moshe Beauford, Editor Extreme Networks’ reported exploration of a sale puts another networking vendor in play as companies look to expand their portfolios and strengthen their positions in a [...] The post Networking M&A Picks Up as AI Reshapes the Market appeared first on Telecom Reseller /…
- Cloudbrink Puts Endpoint Visibility at Center of Shadow AI Security
By Moshe Beauford, Editor Cloudbrink has launched Veraify, an AI security platform designed to help organizations identify and manage employees’ use of unapproved AI tools. The launch comes as AI [...] The post Cloudbrink Puts Endpoint Visibility at Center of Shadow AI Security appeared first on…
- UK Telcos Target Delayed Black Friday Conversions
By Moshe Beauford, Editor Telecom providers may be missing part of the opportunity presented by Black Friday traffic if they focus too heavily on immediate sales. New data from Humara, [...] The post UK Telcos Target Delayed Black Friday Conversions appeared first on Telecom Reseller / Technology…
- U.S. Robocalls Exceed 4 Billion in October, According to YouMail Robocall Index
October 2026 Is First Month in 2026 with Year-Over-Year Increase, Up 7.5% from October 2025 IRVINE, CA – November 10, 2026 – U.S. consumers received over 4 billion robocalls in [...] The post U.S. Robocalls Exceed 4 Billion in October, According to YouMail Robocall Index appeared first on Telecom…
- Other World Computing (OWC) Upgrades OWC ThunderBay 4 with Thunderbolt 5, Expands Capacity by 33% with Options Up to 128TB
Flagship RAID Solution Delivers Greater Performance and Capacity for Individual Content Creators to Studios and Production Companies WOODSTOCK, IL – November 10, 2026 – Other World Computing (OWC®), a trusted leader [...] The post Other World Computing (OWC) Upgrades OWC ThunderBay 4 with…
- LeapXpert Achieves FedRAMP Class C Certification Through Partnership with Knox Systems
NEW YORK, NY and WASHINGTON, DC – November 10, 2026 – LeapXpert, the leader in Governed Communication Intelligence, today announced it has achieved Federal Risk and Authorization Management Program (FedRAMP) Class [...] The post LeapXpert Achieves FedRAMP Class C Certification Through Partnership…
- Telecom AI Agent Adoption Raises Questions About Security, Accountability
By Moshe Beauford, Editor Telecom companies are expanding their use of artificial intelligence (AI) to automate network operations, analyze data and support business workflows. But as AI agents gain full-on [...] The post Telecom AI Agent Adoption Raises Questions About Security, Accountability…
- Zoom Expands Zoom for Government Platform with Complete CX Suite and New Authorized Capabilities
Zoom has announced a significant expansion of its Zoom for Government (ZfG) platform, bringing more of the Zoom Customer Experience (CX) suite and several newly-authorized capabilities to U.S. federal agencies [...] The post Zoom Expands Zoom for Government Platform with Complete CX Suite and New…
- Grandstream Expands GRP Series of Carrier-Grade IP Phones with New Essential Lite Models
The new GRP2600 Lite series brings WireGuard VPN, GS-FEC packet loss resistance, and AI noise reduction to five easy-to-deploy 2-line desktop IP phones Boston, MA – November 3, 2026 – [...] The post Grandstream Expands GRP Series of Carrier-Grade IP Phones with New Essential Lite Models appeared…
- Frost & Sullivan Recognises Enreach as Innovator in Its EMEA Customer Experience Platforms 2026 Frost Radar
CCaaS approach is commended for its relevance in enhancing customer service, improving efficiency, and addressing compliance needs November 4, 2026 – Enreach, a leading European Smart Contact provider, announced it has [...] The post Frost & Sullivan Recognises Enreach as Innovator in Its EMEA…
- CompleteSMS Adds MMS Messaging, Expanding How Businesses Connect by Text
New multimedia messaging capability is rolling out across CompleteSMS offerings, along with Keywords and continued platform enhancements. LONG BEACH, CA – November 3, 2026 – CompleteSMS, a leading business messaging platform, [...] The post CompleteSMS Adds MMS Messaging, Expanding How Businesses…
- Bandwidth to Unveil Next Wave of Super Intelligence Innovations at Reverb on Nov. 10
Salesforce and pioneering voice agent developers join Bandwidth to showcase breakthroughs in SI-powered customer experiences and trusted communications RALEIGH, NC – November 3, 2026 – Bandwidth Inc. (NASDAQ: BAND), a [...] The post Bandwidth to Unveil Next Wave of Super Intelligence Innovations…
- Alianza Appoints Neelam Sandhu as First Chief Marketing Officer
Strategic appointment brings deep technology and telecommunications industry expertise to accelerate Alianza Crux adoption and scale its two-sided ecosystem of service providers and conversational AI developers. PLEASANT GROVE, UT – [...] The post Alianza Appoints Neelam Sandhu as First Chief…
- Digi International Launches EX61 Cellular Extender, Creating New Opportunities for Channel Partners, Podcast
Digi International Launches EX61 Cellular Extender, Creating New Opportunities for Channel Partners, Podcast 5G adoption, network resilience and enterprise connectivity open new opportunities for MSPs, MSSPs and technology resellers. by [...] The post Digi International Launches EX61 Cellular…
- Viking Electronics Introduces MPS-XP Multicast Paging Server
Viking Electronics Introduces MPS-XP Multicast Paging Server with Advanced Automation and 100 Paging Zones New PoE-powered solution combines SIP-based zone paging, scheduled announcements and advanced automation in one device by [...] The post Viking Electronics Introduces MPS-XP Multicast Paging…
- TD SYNNEX Survey Finds Gap Between AI Investment and Partner Revenue
By Moshe Beauford, Editor IT channel partners are upping their investment in artificial intelligence (AI), but many are still struggling to turn that spending into meaningful revenue. A new TD [...] The post TD SYNNEX Survey Finds Gap Between AI Investment and Partner Revenue appeared first on…
- MSP Customers Say They Want More Than Security Monitoring
By Moshe Beauford, Editor Businesses looking for managed service providers say they want help understanding and managing cybersecurity risk, not just monitoring threats and responding to incidents. A new survey [...] The post MSP Customers Say They Want More Than Security Monitoring appeared first…
- Flamingo Launches $1-Per-Device Platform Combining MSP Tools, AI agents
By Moshe Beauford, Editor Flamingo has made its OpenFrame platform generally available, combining IT management and security tools with AI agents designed to automate routine tasks for managed service providers. [...] The post Flamingo Launches $1-Per-Device Platform Combining MSP Tools, AI agents…
- Highlight Launches Peer-to-Peer Community for MSPs
By Moshe Beauford, Editor Highlight has launched a peer-to-peer community for managed service providers focused on customer relationships, service delivery and the business challenges of growing an MSP. Called The [...] The post Highlight Launches Peer-to-Peer Community for MSPs appeared first on…
- Dialpad, Ada Combine to Expand AI Agents Beyond Customer Service
By Moshe Beauford, Editor Dialpad and Ada are combining their communications and AI agent technologies in a move aimed at expanding AI’s role from handling customer interactions to resolving customer [...] The post Dialpad, Ada Combine to Expand AI Agents Beyond Customer Service appeared first on…
- AI, Authentication to Drive CPaaS Market Past $50 Billion by 2031
By Moshe Beauford, Editor Global communications platform-as-a-service (CPaaS) revenue is expected to more than double over the next five years, growing from $21 billion in 2026 to more than $50 [...] The post AI, Authentication to Drive CPaaS Market Past $50 Billion by 2031 appeared first on…
- Onecom Partners Offers Channel Partners Up to £1M in Upfront Funding
By Moshe Beauford, Editor Onecom Partners has launched a funding program offering channel partners up to £1 million in upfront incentives for migrating their customer bases to its mobile, voice, [...] The post Onecom Partners Offers Channel Partners Up to £1M in Upfront Funding appeared first on…
- Nearly Nine in Ten Businesses Cannot Leave Their Largest Cloud or Infrastructure Provider Within Three Weeks, LeasewebResearch Finds
Leaseweb North America – November 4, 2026 – Nearly nine in ten (89%) businesses could not migrate business-critical workloads away from their largest cloud or infrastructure provider within three weeks, despite [...] The post Nearly Nine in Ten Businesses Cannot Leave Their Largest Cloud or…
- HPE, EnGenius Moves Highlight Changes in Technology Distribution
By Moshe Beauford, Editor Technology distributors are expanding their role beyond product fulfillment as vendors look for more ways to reach resellers and managed service providers and support increasingly complex [...] The post HPE, EnGenius Moves Highlight Changes in Technology Distribution…
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