The Good Apple Effect
By The Good Apple Effect
Categories: Society & Culture, Business, Education
The Good Apple Effect exists to shine a bright spotlight on the misuse of power and bullying in hospitality, and on the positive impact of reducing both. Hospitality has made enormous strides in improving workplace culture. We want to help hasten that positive change, exploring how better leadership, behaviour and working environments benefit everyone, including the businesses themselves. Through conversations with people who understand hospitality, we explore the psychology of behaviour, the use and misuse of power, why harmful cultures develop and what we can do to help change them. Hospitality. Better without bullying. Better Culture. Better Business.
5 episodes indexed on PodSearch.
Recent episodes
- 5: The Psychology of Hospitality with Lucy Beresford - Episode 1: When pressure becomes misuse of power
- Fairness Pays: Why better culture is better for business
What does bullying and misuse of power really cost a hospitality business?Beyond the impact on individuals, poor workplace culture can affect staff retention, productivity, performance and profitability.Fairness Pays explores the business case for treating people well and reducing harmful…
- 3: Nikka: When doing a good job is not enough
Nikka was brought into a hospitality business as General Manager to improve performance. She delivered results, but instead of receiving recognition and support, she found herself increasingly undermined by those above her.What happens when you are doing everything expected of you, yet the…
- 2: Chris: When shouting and humiliation become normal in the kitchen
Chris worked his way up through the ranks of hospitality kitchens, believing that shouting, humiliation and relentless pressure were simply part of being a strong leader.But a conversation with a new boss made him question everything he had come to accept about leadership and the way people should…
- 1: Allison: When bullying at the top destroys confidence
Allison was a successful Head of Marketing in a hospitality business. But when senior leadership changed, so did the culture.What began as small put-downs developed into bullying, undermining behaviour and gaslighting. Her confidence gradually disappeared, until she reached breaking point and…
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