Industry News Archives - Telecom Reseller / Technology Reseller News
Communication AI, vCons, CPaaS, CCaaS, UCaaS, Mobility, Security. Reporting on how the world communicates.
70 episodes indexed on PodSearch.
Recent episodes
- Microsoft Teams, Outlook and Microsoft 365 Outage Disrupts Enterprise Communications
Microsoft Teams, Outlook and Microsoft 365 Outage Disrupts Enterprise Communications Microsoft investigates widespread cloud service failures as businesses experience interruptions to email, collaboration and enterprise applications. by Doug Green UPDATE [...] The post Microsoft Teams, Outlook and…
- Infobip integrates with Hiya to strengthen trust in outbound voice communications
Integration gives Infobip customers greater visibility into number reputation and helps reduce spam labels on legitimate business calls. VODNJAN, CROATIA – November 12, 2026 – Global AI-first cloud communications platform [...] The post Infobip integrates with Hiya to strengthen trust in outbound…
- NRS Cares Team to Join the ZERO Prostate Cancer Run/Walk in Jersey City
The NRS team will take part in the North Jersey 5K at Liberty State Park on Saturday, Nov. 21, supporting the fight against prostate cancer NEWARK, NJ – November 12, [...] The post NRS Cares Team to Join the ZERO Prostate Cancer Run/Walk in Jersey City appeared first on Telecom Reseller /…
- Other World Computing (OWC) to Showcase Unprecedented Breadth and Depth of Memory Cards & Readers, Storage, and Connectivity Solutions at Inter BEE 2026
From Individual Creators to the Largest Production Studios in the World, OWC Provides the Innovations that Enable Big Ideas to Be Brought to Life WOODSTOCK, IL – November 11, 2026 [...] The post Other World Computing (OWC) to Showcase Unprecedented Breadth and Depth of Memory Cards & Readers…
- TrueDialog Connects AI Assistants to SMS, RCS Messaging
By Moshe Beauford, Editor AI assistants are gaining access to another business function: customer messaging. TrueDialog has introduced a Model Context Protocol (MCP) connector that lets compatible AI assistants send [...] The post TrueDialog Connects AI Assistants to SMS, RCS Messaging appeared…
- Taara Expands Wireless Optical Connectivity for Enterprise, Federal Networks
By Moshe Beauford, Editor Taara, a networking company specializing in wireless optical communications, is expanding its United States (U.S.) business with enterprise and federal customers following deployments with AT&T and [...] The post Taara Expands Wireless Optical Connectivity for Enterprise…
- Unified Office Receives 2026 Conversational AI Excellence Award from CUSTOMER Magazine
Nashua, NH – November 10, 2026 – Unified Office announced today that TMC, a global, integrated media company, has named its EngageIQTM offering a 2026 Conversational AI Excellence Award winner, presented [...] The post Unified Office Receives 2026 Conversational AI Excellence Award from CUSTOMER…
- Telecom Revenue Assurance in the Channel: Protecting Revenue Across Partners, Services, and Customers
Revenue has a funny way of getting complicated in telecom. Behind one customer service may sit a carrier, reseller, wholesale provider, commission structure, and several systems that all need to [...] The post Telecom Revenue Assurance in the Channel: Protecting Revenue Across Partners, Services…
- Voiceware.AI Introduces iGentrix AI Agent Builder, Opens New Opportunities for MSPs and Resellers, Podcast
Jose Alfonso discusses how Voiceware.AI is helping channel partners move beyond commodity VoIP services with customizable AI voice agents for small and midsize businesses. by Doug Green Voiceware.AI is targeting [...] The post Voiceware.AI Introduces iGentrix AI Agent Builder, Opens New…
- LeapXpert Brings Governed WhatsApp Messaging to Webex, Opens New Opportunities for Cisco Partners, Podcast
LeapXpert co-founder Avi Pardo discusses integrating WhatsApp with Webex, bringing customer conversations under enterprise governance and creating new opportunities for AI and channel partners. by Doug Green LeapXpert is bringing [...] The post LeapXpert Brings Governed WhatsApp Messaging to…
- Networking M&A Picks Up as AI Reshapes the Market
By Moshe Beauford, Editor Extreme Networks’ reported exploration of a sale puts another networking vendor in play as companies look to expand their portfolios and strengthen their positions in a [...] The post Networking M&A Picks Up as AI Reshapes the Market appeared first on Telecom Reseller /…
- Cloudbrink Puts Endpoint Visibility at Center of Shadow AI Security
By Moshe Beauford, Editor Cloudbrink has launched Veraify, an AI security platform designed to help organizations identify and manage employees’ use of unapproved AI tools. The launch comes as AI [...] The post Cloudbrink Puts Endpoint Visibility at Center of Shadow AI Security appeared first on…
- UK Telcos Target Delayed Black Friday Conversions
By Moshe Beauford, Editor Telecom providers may be missing part of the opportunity presented by Black Friday traffic if they focus too heavily on immediate sales. New data from Humara, [...] The post UK Telcos Target Delayed Black Friday Conversions appeared first on Telecom Reseller / Technology…
- U.S. Robocalls Exceed 4 Billion in October, According to YouMail Robocall Index
October 2026 Is First Month in 2026 with Year-Over-Year Increase, Up 7.5% from October 2025 IRVINE, CA – November 10, 2026 – U.S. consumers received over 4 billion robocalls in [...] The post U.S. Robocalls Exceed 4 Billion in October, According to YouMail Robocall Index appeared first on Telecom…
- Other World Computing (OWC) Upgrades OWC ThunderBay 4 with Thunderbolt 5, Expands Capacity by 33% with Options Up to 128TB
Flagship RAID Solution Delivers Greater Performance and Capacity for Individual Content Creators to Studios and Production Companies WOODSTOCK, IL – November 10, 2026 – Other World Computing (OWC®), a trusted leader [...] The post Other World Computing (OWC) Upgrades OWC ThunderBay 4 with…
- LeapXpert Achieves FedRAMP Class C Certification Through Partnership with Knox Systems
NEW YORK, NY and WASHINGTON, DC – November 10, 2026 – LeapXpert, the leader in Governed Communication Intelligence, today announced it has achieved Federal Risk and Authorization Management Program (FedRAMP) Class [...] The post LeapXpert Achieves FedRAMP Class C Certification Through Partnership…
- Telecom AI Agent Adoption Raises Questions About Security, Accountability
By Moshe Beauford, Editor Telecom companies are expanding their use of artificial intelligence (AI) to automate network operations, analyze data and support business workflows. But as AI agents gain full-on [...] The post Telecom AI Agent Adoption Raises Questions About Security, Accountability…
- Refrigeration Cyberattacks Expose OT Security Gaps Across Connected Infrastructure
By Moshe Beauford, Editor Cyberattacks targeting commercial refrigeration systems in Europe are raising concerns about the security of connected equipment that often falls outside traditional IT protection. The incidents also [...] The post Refrigeration Cyberattacks Expose OT Security Gaps Across…
- Zoom Expands Zoom for Government Platform with Complete CX Suite and New Authorized Capabilities
Zoom has announced a significant expansion of its Zoom for Government (ZfG) platform, bringing more of the Zoom Customer Experience (CX) suite and several newly-authorized capabilities to U.S. federal agencies [...] The post Zoom Expands Zoom for Government Platform with Complete CX Suite and New…
- National Retail Solutions: Black Friday Opens New Revenue Opportunities for MSPs and Channel Partners, Podcast
National Retail Solutions: Black Friday Opens New Revenue Opportunities for MSPs and Channel Partners, Podcast Going Local Helping independent retailers compete while creating new opportunities for technology partners. by Doug [...] The post National Retail Solutions: Black Friday Opens New…
- Grandstream Expands GRP Series of Carrier-Grade IP Phones with New Essential Lite Models
The new GRP2600 Lite series brings WireGuard VPN, GS-FEC packet loss resistance, and AI noise reduction to five easy-to-deploy 2-line desktop IP phones Boston, MA – November 3, 2026 – [...] The post Grandstream Expands GRP Series of Carrier-Grade IP Phones with New Essential Lite Models appeared…
- Frost & Sullivan Recognises Enreach as Innovator in Its EMEA Customer Experience Platforms 2026 Frost Radar
CCaaS approach is commended for its relevance in enhancing customer service, improving efficiency, and addressing compliance needs November 4, 2026 – Enreach, a leading European Smart Contact provider, announced it has [...] The post Frost & Sullivan Recognises Enreach as Innovator in Its EMEA…
- CompleteSMS Adds MMS Messaging, Expanding How Businesses Connect by Text
New multimedia messaging capability is rolling out across CompleteSMS offerings, along with Keywords and continued platform enhancements. LONG BEACH, CA – November 3, 2026 – CompleteSMS, a leading business messaging platform, [...] The post CompleteSMS Adds MMS Messaging, Expanding How Businesses…
- Bandwidth to Unveil Next Wave of Super Intelligence Innovations at Reverb on Nov. 10
Salesforce and pioneering voice agent developers join Bandwidth to showcase breakthroughs in SI-powered customer experiences and trusted communications RALEIGH, NC – November 3, 2026 – Bandwidth Inc. (NASDAQ: BAND), a [...] The post Bandwidth to Unveil Next Wave of Super Intelligence Innovations…
- Alianza Appoints Neelam Sandhu as First Chief Marketing Officer
Strategic appointment brings deep technology and telecommunications industry expertise to accelerate Alianza Crux adoption and scale its two-sided ecosystem of service providers and conversational AI developers. PLEASANT GROVE, UT – [...] The post Alianza Appoints Neelam Sandhu as First Chief…
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