The Vital Role of Empathy in Leadership - But Don't Overdo It!
From Emotional Intelligence with Scott Watson · 19:42
Show by Scott Watson - Mr Emotional Intelligence®
The most effective leaders combine empathy with enough clarity, courage, assertiveness, and of course, technical competence to ensure that what deserves to be said is actually said, and what people need to hear is understood and acted upon if required. But, if Empathy isn't balanced with other EQ competencies, your message may appear weak, not land as you intend, and cause problems. Let's explore how to balance Empathy with other EQ competencies so you can maximise your communication impact. For in-person Emotional Intelligence and Leadership training programmes visit https://www.summittraining.co.uk/ To become a globally certified Emotional Intelligence Practitioner, take a look at EQ-i 2.0 Certification Training
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