REPLAY From Service Innovation to Loyalty Programs: Jim Balis on the Future of Restaurant Hospitality
From The Pineapple Perspective · 42:34
Show by Troy Hooper
In this episode of The Pineapple Perspective, Troy Hooper interviews Jim Balis, partner of Strategic Operations Group at Capitol Spring. They delve into how hospitality can be delivered effectively in the fast-casual and QSR space. Jim shares thoughts and insights on the future of loyalty programs, automation, and customization in the industry. Here are a few key topics discussed: - Importance of hospitality in different segments of the restaurant industry - Implementing technology to improve labor efficiency - Enhancing the guest experience through automation and customization - The future of loyalty programs in the industry Connect with Jim at the following links: www.capitalspring.com https://www.linkedin.com/company/capitalspring www.sizzlingplatter.com https://www.linkedin.com/company/sizzling-platter-llc/ https://www.instagram.com/sizzlingplatterllc/ https://www.ilovelulus.com/ https://www.instagram.com/lulusfinepizza https://www.facebook.com/profile.php?id=100090559873514 This show is sponsored by Pepper Lunch. Find a location near you! Production and Administration work completed by Smart Podcast Solutions and Elevate Virtual Business Solutions.
More episodes of The Pineapple Perspective
More episodes
- The Pineapple Paradigm: Redefining Success in Business
- 001: Craft Your Story for Your Restaurant's Success w/ Shawn Walchef of Cali BBQ Media
- 002: Navigating Technology and Hospitality: How to Stay Human in a Digital World w/ Jason Berkowitz of ARROW UP
- 003: Building Community Through Undeniable Hospitality with Charlie Eblen of Single Tree Wood Fire BBQ
- 004: Hospitality as a Business Growth Strategy with Franchising Expert Paul Tran
- 005 - Achieving Business Success with Expert Hospitality Insights from Anthony Zaller
- 006 - Delivering the Wow Factor: How Data Can Transform the Customer Experience
- 007 - Elevate Your Restaurant's Brand with Expert Food Packaging Tips from Zachary Stein
- 008 - The Evolution of Hospitality: Insights from the CEO of Big Chicken Josh Halpern
- 009 - Revolutionizing the Restaurant Industry: Full Course's Approach to Investment and Mentorship
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