Keeper Security: How AI Is Redefining Identity Security and Creating New Opportunities for MSPs, Podcast

From Telecom Reseller / Technology Reseller News

Show by Telecom Reseller

Eric Kalseth of Keeper Security discusses the growing threat of compromised credentials, privileged access and how MSPs can protect customers while expanding their security services. by Doug Green Cybercriminals are increasingly exploiting stolen credentials rather than breaking through traditional security defenses. As AI changes how people and machines access business systems, identity security is becoming a critical priority for MSPs and their customers. In this Technology Reseller News (TR) podcast, Eric Kalseth, Senior Director of Global MSP Sales at Keeper Security, discusses how service providers can adapt to these threats while building stronger, more valuable security offerings. “A lot of the bad guys, they’re not necessarily hacking in per se, they’re more logging in,” Kalseth explains. The vulnerability often involves overprivileged users—accounts with more access than necessary. Once compromised, these credentials can allow attackers to move across systems, escalate privileges and access sensitive information. Kalseth recommends that MSPs begin by securing their own environments, applying least-privilege policies and limiting access to only what is required, for only as long as necessary. Customer protection should begin with credential audits, identifying excessive permissions, inactive accounts and other potential exposures. The rise of remote work and AI agents adds new complexity. As Kalseth observes, cloud computing changed where information resides, remote work changed the network perimeter, and AI is now changing the definition of a user. Keeper Security addresses these challenges through password management, secrets management, endpoint privilege management and privileged access management (PAM), built around its zero-trust, zero-knowledge architecture. The discussion also explores Keeper’s expanded MSP program, including investments in partner training, enablement and marketing support. For MSPs, MSSPs and telecom service providers, Kalseth sees identity security as both a fundamental customer requirement and an opportunity to develop recurring security services. Watch or listen to the podcast to learn how MSPs can reduce identity-related risks, protect privileged access and turn growing security requirements into new business opportunities. Learn more: https://www.keepersecurity.com/

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